Please input the contact phone number entered when you bought the ticket. Thank you!
(If you are a member already. Please log-in and go to "My Booking" to reschedule.)
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Reschedule Policy
1. All reservation changes can be made using our website: www.LuckyStarBus.com or Lucky Star App anytime, up to 6 hours before the original scheduled departure time for a guaranteed seat.
2. At the ticket counter:
- Only same day ticket changes are allowed, as long as seats are available.
- You can only change the time of your ticket to use on the same day.
- Ticket cannot be changed to a later date.
3. Change Fee:
- If the initial ticket purchased is a lower fare than the current fare you are changing to, the price difference is charged.
- If the current fare is the same or lower fare than the initial fare, $5 change fee is applied and any leftover credit is forfeited.
2. At the ticket counter:
- Only same day ticket changes are allowed, as long as seats are available.
- You can only change the time of your ticket to use on the same day.
- Ticket cannot be changed to a later date.
3. Change Fee:
- If the initial ticket purchased is a lower fare than the current fare you are changing to, the price difference is charged.
- If the current fare is the same or lower fare than the initial fare, $5 change fee is applied and any leftover credit is forfeited.